Jan 2025 → Now
Software Engineer, Backend & AI
Betsol · Bangalore
- Designed a RAG pipeline over 3M+ records using FastAPI, Azure OpenAI and FastMCP. Support escalations dropped 40%; average ticket time went from 48h to 29h.
- Built uptime monitoring across 100+ client sites with Docker, Podman and Prometheus. Result: 80% less downtime, $40K/mo back from SLA penalties.
- Shipped Grafana dashboards surfacing 11 real-time metrics across global infrastructure. Killed the weekly status-report ritual.
- Wrote and maintains the Claude Code Skills Framework: 2 plugins in production, GitLab CI/CD, 5 more in review.
- Built AIgis on weekends, demoed it internally on a Tuesday, and found it in production by Thursday.